Scrum Master, Agile Coaching and Team Delivery
[email protected] · (303) 555-0174 · Denver, CO
Profile
Scrum master with four years supporting software teams that build scheduling tools for clinics, currently serving 3 teams of 22 people in total. Helps teams ship smaller changes more often, makes problems visible early and coaches product owners on backlog planning. Former software tester. Professional Scrum Master I and PMI-ACP certified. Seeking a senior scrum master role.
Experience
Scrum Master
Front Range Health Software
Aug 2022 – Present
- Serve as scrum master for 3 teams of 22 people in total, running planning, daily scrums, reviews and retrospectives for each.
- Helped the patient booking team move from releases every 10 weeks to every 2 by splitting work into smaller pieces and automating a release checklist.
- Raised the share of sprints that met their goal from 50 to 85 percent over 4 quarters by coaching the team on realistic planning.
- Coached 2 new product owners on writing and ordering the backlog; both teams now have 2 sprints of work ready at all times.
- Introduced a shared definition of done with the testers, cutting bugs found after release by 45 percent.
Software Quality Assurance Analyst
Front Range Health Software
Jun 2019 – Jul 2022
- Tested 4 product releases a year and organized the team's first retrospectives, which led to a new scrum master role being created.
Certifications
PMI Agile Certified Practitioner (PMI-ACP), Project Management Institute (2025)
Professional Scrum Master I (PSM I), Scrum.org (2022)
Skills
Education
Mesa Ridge University
Bachelor of Arts in Psychology
2019
