Warehouse Operations Manager, Distribution and 3PL
[email protected] · (317) 555-0194 · Indianapolis
Professional Summary
Warehouse manager with 12 years in distribution, the last 5 running a 320,000-square-foot third-party logistics building with 85 associates across 2 shifts. Raised order accuracy to 99.7 percent, cut labor cost per unit shipped by 14 percent and led a warehouse management system change without a missed ship date. APICS CLTD and OSHA 30 General Industry. Seeking a distribution center manager role.
Work Experience
Warehouse Operations Manager, Crossroads Logistics Partners Feb 2021 – Present
- Run a 320,000-square-foot 3PL warehouse for 6 retail and consumer goods clients, leading 4 supervisors and 85 associates on 2 shifts.
- Raised order accuracy from 99.1 to 99.7 percent by adding scan verification at pack-out and weekly error reviews with each shift.
- Cut labor cost per unit shipped by 14 percent over 2 years through re-slotting fast movers and planning labor by the hour.
- Led the move to a new warehouse management system across 18,000 SKUs with no missed client ship dates.
- Brought OSHA recordable incidents down from 7 to 2 a year with daily safety huddles, forklift re-evaluations and weekly dock audits.
Operations Supervisor (promoted from Shift Supervisor in 2018), Circle City Distribution Jun 2014 – Jan 2021
- Supervised 30 to 40 associates on second shift in a 180,000-square-foot grocery distribution center, shipping 60+ store orders a night.
- Cut second-shift turnover from 45 to 28 percent by starting a lead track and a 30-day onboarding plan.
Certifications
APICS Certified in Logistics, Transportation and Distribution (CLTD), Association for Supply Chain Management (ASCM) (2023)
OSHA 30-Hour General Industry Outreach Card, OSHA Outreach Training Program (2021)
Education
Central Indiana University 2014
Skills
Warehouse operations and labor planning · Warehouse management systems (Manhattan Active WM) · KPIs: accuracy, cost per unit, dock-to-stock, on-time shipping · Inventory control and cycle counting · Safety programs and OSHA compliance · Budgets and P&L reporting · Lean and 5S · Hiring, coaching and performance reviews
