Volunteer Program Leader, Food Access and Community Services
[email protected] · (614) 555-0119 · Columbus
Professional Summary
Community program leader with four years running Saturday distribution shifts at a neighborhood food pantry and five years of front desk and registration work at a recreation center. Recruit, train and schedule volunteers, track hours for grant reports, and keep busy shifts calm and on time. Speaks English, Bengali and Hindi. Seeking a full-time volunteer coordinator role.
Work Experience
Shift Lead (Volunteer), Olentangy Community Pantry Mar 2022 – Present
About 10 hours a week.
- Lead Saturday distribution shifts of 12 to 18 volunteers serving about 260 households each week.
- Recruited and trained 45 new volunteers in 2025 using a 30-minute orientation I wrote with the pantry director.
- Moved shift sign-ups from a paper sheet to a free online scheduler; no-shows fell from about 1 in 5 to 1 in 12.
- Track volunteer hours for the pantry's grant reports, 6,100 hours logged in 2025.
Front Desk Associate, Northside Community Recreation Center Aug 2021 – Present
Part time, 24 hours a week.
- Check in about 150 members and guests a shift and answer questions about programs, fees and schedules.
- Process registrations and payments for 20 youth programs each season with no cash drawer errors in 2025.
Volunteer Work
English Conversation Tutor, Eastside Literacy Project Sep 2023 – Present
Meet weekly with 2 adult learners to practice English for work and daily life.
Fundraising Chair, Maple Grove Elementary PTA Aug 2020 – Jun 2023
Ran two events a year that raised $18,000 in total for classroom supplies and field trips.
Education
Scioto Valley Community College 2012
Skills
Volunteer recruitment and scheduling · Training and orientations · Online shift scheduling tools · Google Sheets and Forms · Grant hour tracking · Calm, clear direction on busy shifts
Languages
English (Fluent) · Bengali (Native) · Hindi (Conversational)
